With our experience in dealing with insurance companies for Ketamine infusions, we will always do our best to maximize your insurances coverage of the treatments. All you have to do is provide your health insurance card and  we will do the rest! Based experience, we know most patients will have a significant portion covered. 

Insurance coverage varies from patient to patient even if they have the same health insurance plan. Because Ketamine is not an FDA approved treatment for mental health, we cannot guarantee you there will be coverage.

Spravato can be fully covered by insurance if it is authorized by your insurance provider. We will always work with your insurance provider to try and make the pre-authorization process as smooth as possible. Your Co-pay or amount due will vary depending on your insurance plan. We recommend every private insurance patient investigate whether they are eligible for Jenssen’s Care Path Plan to see if they can qualify for co-pays as low as $10. 

You may obtain a good faith estimate of our charges upon request prior to scheduling with us.

The No Surprises Act is a federal law which provides you with the right to a good faith estimate of the cost of services at our practice.  However, Ohio licensing board rules require us to provide you with the actual cost of our charges in a written informed consent form to which you must agree prior to our providing services.  That will be available to you prior to you being seen for services and prior to any billing.  In most cases it is impossible to estimate how many sessions you will need, and that will not be determined until your concerns are evaluated and will also vary based on the progress that you make, which depends in part on your efforts with the process.  You will be free to discontinue services at any time or the services may otherwise be terminated in accordance with the informed consent form language.

New Pathways Clinic has an Appointment Cancellation Policy. A cancellation made with less than a 48 hour notice significantly limits our ability to make the appointment available for another patient in need. To remain consistent with our mission, we have instituted the following policy:

1. Please provide our office a 48-hour notice in the event that you need to reschedule your appointment. This will allow us the opportunity to provide care to another patient. A message can always be left with the answering service to avoid a cancellation fee being charged.
2. A “No-Show”, “No-Call” or missed appointment, without proper 48-hour notification, may be assessed a $75 fee.
3. This fee is not billable to your insurance.

If you have any questions regarding this policy, please let our staff know and we will be glad to clarify any questions you have.