Careers in Ketamine Therapy

Join Our Growing Team of Healers

Career Opportunities at New Pathways Clinic

At New Pathways Clinic, we are dedicated to providing compassionate and innovative mental health care with cutting-edge treatments like ketamine. As a leader in the field, we believe in making a positive impact on the lives of our patients by offering accessible treatments and personalized care. If you are passionate about mental health, patient-centered care, and making a difference, we invite you to explore our current job postings and join our exceptional team. We may not be actively hiring for a position you see listed, but due to our fast growth, we are always accepting resumes. Please email your resume or any inquiries to [email protected].

Why Join New Pathways Clinic?

Mission-Driven Culture: At New Pathways Clinic, we are driven by a shared mission to help individuals find hope and healing. Our team is united by a commitment to making a meaningful difference in the lives of our patients, fostering a positive and purposeful work environment.
Cutting-Edge Treatment: As a pioneer in ketamine treatments, our clinic stays at the forefront of advancements in mental health care. Join us to work with state-of-the-art therapies and the latest treatment protocols, contributing to the continued evolution of mental health treatments.
Collaborative Team: We believe that teamwork is the cornerstone of our success. We pride ourselves on cultivating an environment that promotes healing, growth, and hope in order to provide a stable foundation for our patients’ journey towards mental wellness. Our team consists of personable and proactive individuals who are passionate about collaborating on making a direct impact on patients’ lives.
Professional Growth: We firmly believe that a healthy working environment fosters professional growth and happiness. Our providers are genuinely invested in ensuring our team members receive the guidance and support they need to excel. Therefore, we are happy to offer training and education to individuals who show potential and dedication in the mental health profession. In addition, we always prioritize hiring our providers, managers, and executives from within our company.
Impactful Work: Working at New Pathways Clinic, you’ll witness the transformative power of ketamine treatments in the lives of our patients. Each day, you’ll have the chance to contribute to their mental health journey and to be a part of their recovery and healing process.

Career Opportunities

Front Desk Administrator – (Accepting Resumes- Not Currently Hiring)

We are seeking driven candidates to help provide superior customer service to our patients. This is an incredibly rewarding career opportunity to oversee a team of passionate, forward-thinking professionals leading the way in mental health treatment advancements.

Responsibilities:

Manage day-to-day operations: scheduling, billing, and records
Facilitate a team effort for superior patient experience
General office duties: front desk duties, answering phones, customer service, copying, scanning, mail etc.
Coordinate with healthcare providers for timely and accurate patient care
Resolve patient complaints and concerns promptly and professionally
Ensure compliance with healthcare standards, including HIPAA
Monitor and maintain inventory of medical supplies and equipment
Assures that practice property appearance is clean and professional, arrange for housekeeping/landscaping or other services as required
Identifies, analyzes, and resolves workflow problems
Assist in all areas of clinic operations and providing support when needed
Effectively communicate with team members and offer constructive feedback
Display excellent customer service, addressing patient care concerns and clinical questions promptly

Qualifications:

Organized and flexible to meet current needs; reprioritizing work as necessary
Work independently and effectively multitasks
Strong leadership skills and teamwork
Positive and motivated spirit, inspiring others
Professional attitude and presentation
Empathetic and attentive listener
Customer service-orientated
Outstanding written, verbal, organizational skills
Receptive to constructive criticism and open to growth
Willingness to adapt and provide support as needed

Requirements:

Preferred to have associate or bachelor’s degree (Healthcare field highly advantageous).
Preferred but not required, 2 years of experience a receptionist, patient care coordinator, patient consultant, manager, or patient account representative in the medical or mental health field.
Preferred knowledge of medical terminology, HIPAA regulations, ICD and CPT coding
Ability to utilize EMR and scheduling software with efficiency and accuracy
Ability to pass all applicable state and federal background checks.

Infusion Nurse- (Accepting Resumes- Not Currently Hiring)

100% outpatient, nurse to patient ratio is 1:1, no holidays required. Education and training will be provided upon hire.

Responsibilities:

Conduct nursing assessments, interventions, documentation in accordance with standards of practice and individual patient needs for mental health patient population.
Administer IVs, IM, subcutaneous injects, nasal sprays. Strong IV skills preferred
Direct patient observation and monitoring of vital signs during Ketamine IV infusions
Administer treatments according to New Pathways’ protocols and as directed by the supervising provider.
Assess patients’ educational needs and provide tailored information to enhance their understanding of their health and self-care practices.
Provide exceptional patient care and resolve patient complaints and concerns in a timely and professional manner.
Perform other duties as assigned, demonstrating a willingness to be flexible and to adapt as situations require.
Assist in maintaining and monitoring inventory of medical supplies and equipment.
Maintain cleanliness and sanitation standards in office and clinic spaces, adhering to established health and safety protocols.
Ensure compliance with all healthcare regulations and standards, including HIPAA.
Remain current on advancements in mental health care and maintain required certifications.
Maintain accurate documentation, patient records, and reports in a timely manner.
Coordinate and communicate appropriately and clearly to supervising provider, clinical, and office staff.
Communicate significant changes in patient conditions to supervising provider and provide appropriate intervention based on standing orders and direction from supervising provider.
Foster a positive, supportive environment for patients and other staff members.

Qualifications:

Active Nursing license in the state of Ohio or multi-state (required)
Nursing experience: 1 years of ER, ICU, PACU, telemetry, psychiatric (preferred)
BLS/ACLS Certification (preferred)
Clean background check and drug screening
Strong IV placement skills
Proficient with medical software and equipment
Strong problem solving and critical thinking skills
Ability to proactively work independently and collaboratively as a part of a team

Nurse Practitioner (Accepting Resumes- Not Currently Hiring)

Responsibilities:

Provide respectful and compassionate care to all New Pathways Clinic patients.
Review the intake forms and medical records of all New Pathways Clinic patients, to determine whether patient is an appropriate candidate for treatment.
Interview and assess each patient prior to treatment, to determine if patient is physiologically appropriate for treatment.
Order appropriate lab work and tests.
Perform history/physicals as outlined.
Review all lab work and notify referral source of abnormalities as necessary.
Supervise and maintain legally required documentation for controlled substances.
Verify that the patient has a signed informed consent and answer any questions the patients may have about treatment, prior to initiation of treatment.
Mix the ketamine infusion bags per protocol, using the aseptic technique.
Oversee Ketamine and Spravato, treatments per protocol.
Notify chief nursing officer and collaborating physician of any unexpected events related to treatment.
Remain on call until all patients are adequately recovered and discharged from treatment.
Perform chart audits upon request and participate in peer review upon request.

Qualifications:

Must have an active OHIO APRN license.
Must have current national certification from the appropriate board.
PMHNP certification and dual certification of family medicine is a plus.
Must be able to effectively and compassionately communicate with New Pathways Clinic patients.

Contact New Pathways

If you are looking for more information about New Pathways Clinic before submitting your resume to our office, you can meet our Cleveland team, Columbus team, and Cincinnati team at their respective links. Learn about our wellness partners on this page. Most importantly, read what some of our satisfied patients have to say about their experiences with New Pathways Clinic, ketamine and Spravato.